Hospitality & travel

Hospitality payment processing across the guest journey.

Hotels, lodging businesses, travel operators, and other hospitality businesses may accept deposits, booking-related payments, on-site transactions, and final balances across both in-person and card-not-present environments.

Hotel guest paying by card at a front-desk terminal while a receptionist reviews the folio
Guest payment moments

Hospitality payments begin before arrival and continue through the stay.

Hotel and hospitality payment processing often spans advance deposits, online or phone-based booking payments, customer-facing transactions, and final charges. Each payment moment can carry a different ticket size, transaction method, and cost profile.

Quintra considers when payment is accepted, whether the card is present, how activity changes by season, and how teams review transactions across one or multiple properties or operating locations.

See how a payment review works
  • Advance deposits and booking-related payments
  • Front-desk and customer-facing transactions
  • Card-not-present payment environments
  • Final balances and changing ticket sizes
  • Activity across properties or locations
What to evaluate

Review costs across the complete guest journey.

Hospitality businesses should evaluate transaction timing, average ticket, card mix, card-not-present activity, effective rate, processor markup, and recurring fees together—not as isolated numbers.

Processing volume, seasonality, and transaction timing

Average ticket and card-present versus remote mix

Interchange, network costs, and processor markup

Payment visibility across the guest journey

The Quintra approach

Understand first.
Recommend second.

Quintra reviews the statement in the context of the guest payment journey. Recommendations begin only after the business has a clearer view of its transaction mix, current costs, and operational priorities.

Review
Identify
Recommend
Support
Payment review

Start with the environment you have today.

Bring booking-related, on-site, and final-payment activity into one clear review of the current environment.

Explore the Payment Review